Privacy Policy

At Radiocruncher, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal Information: When you place an order or contact us, we may collect your name, email address, postal address, phone number, and payment details.
Usage Data: Information about how you interact with our website, including your IP address, browser type, and browsing behavior, which is collected using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your orders, inquiries, or updates to our services.
Improve our website and services based on usage patterns.
Comply with legal obligations, such as tax and accounting requirements.

3. Sharing Your Information

We will never sell your personal information. However, we may share your information with trusted third parties to provide our services, such as:

Payment processors: To handle secure transactions.
Delivery companies: To fulfill your orders.
Legal or regulatory authorities: If required by law.

All third-party providers are required to handle your data securely and only for the purposes specified by us.

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us analyze website usage and remember your preferences. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy.
Comply with legal and regulatory requirements.

6. Your Rights

As a UK resident, you have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request corrections to your personal information.
Erasure: Request deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at graham@radiocruncher.com/.

7. Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee absolute security, and you use our website at your own risk.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where necessary, we will notify you via email.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Radiocruncher
Email: graham@radiocruncher.com/